Make sense of your chat.
Get a clear take, key messages highlighted, and a next step that fits what you want.
Support
Email support@intolove.app. We usually reply within 2 business days.
Common questions
Are my screenshots saved? No. They’re read and then deleted. We keep the chat text so we can compare next time; you can delete it anytime.
How do I delete a person or my account? In the app: tap a person → Delete. For everything: Account → Your data → Delete account and all data.
I paid but it didn’t unlock. Open the person, tap Unlock, then “Already paid? Restore”. Or Account → Unlocks → Restore purchases. Still stuck? Email us with the date of the purchase.
Is it a subscription? No. Each unlock is one person for 30 days, one time.
Refunds are handled by Apple at reportaproblem.apple.com.